Community safety tool.
Our volunteer responders assist with non-emergency situations across Headwaters Lakes. One text reaches the entire team.
Life-threatening emergency? · Always call 911 first. This system is community support only.
Need help? Just send a text.
If you need assistance from volunteer responders for medical concerns, safety issues, or general help, send a text to 778-760-3133.
You can also text STATUS at any time to check active responder availability before reaching out.
This system is not a substitute for emergency services. If someone's life is at risk, call 911 immediately.
Send a description of the situation and your location to 778-760-3133.
Your message instantly reaches all active responders. You will receive a confirmation reply.
Keep your phone available. Responders will reply directly via text.
Managing your duty status.
Everything is managed by text with simple commands. Reply directly to incoming messages to communicate with the person who requested help.
When multiple incidents are open, each is assigned a number. Use CLOSE [number] to close a specific one without affecting others.
| Command | Function |
|---|---|
| ON [name] | Go on duty |
| OFF | Go off duty |
| STATUS | View active responders and open incidents |
| CLOSE | Close current incident |
| CLOSE [number] | Close a specific incident by number |
Get in touch with the board.